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FAQ
Shipping is always free! We do not want our customers to pay to get their painfree life shipped.
Yes, you have 30 days to make your decision on if you want to keep or return the product.
Yes you can follow your order. After your order has been shipped you will receive a Track & Trace code from us.
A you wish to cancel your order, please contact us as soon as possible. We can cancel orders within 30 minutes of placing them, as long as they have not yet been processed or shipped.
Most orders arrive in perfect shape, if your order however does arrive damaged, email us at info@silkvitality.com, and we will send you a new one.
90-Day Refund Guarantee
You have 90 days to return your order for a full refund — no questions asked.
This is our 90-Day Relief-or-Refund Guarantee: If you change your mind, you can simply send it back within 90 days and get your money back. No stress, no pressure.